1. In the end how the detailed follow-up services? Here, my girl is the accumulated experience, and everyone will work together to share.
1. Stability and timely follow-up
Generally speaking, writing letters to promote the first time a letter would have on each client's background to understand more or less once, it should be the focus of which is the customer, which is the focus, which is the general level of a general impression , So customers should follow in accordance with the degree of customer focus.
The focus on the customer, finished in the first letter after letter to promote, if not received a reply within three days after the General can send a letter of greetings such as in the past, to ask whether the customer has to return to his country, to ask the customer When you have received the e-mail and your e-mail about his views on this, and so on; or if the reply is no, then one day it can point you a brief introduction of products with eye-catching images, and so on; If this did not return, Can be considered to be able to make a customer's telephone greetings.
For this customer focus, basically the same focus on customers, not just a matter of time on the case closely, so as not to allow customers to resentment.
For the average customer, the first letter after letter to promote and maintain a one-month follow-up e-mail.
2. Follow-up should write a letter?
On my experience, I usually keep track of customers, products, I will constantly update the directory, a new product is available in a timely manner will be distributed to those potential customers; In addition, customers usually are more attention to some of the local situation, With festivals such as what, what great things, and so on, which can be used as a means of contact and customer.
3. Should also pay attention to
Follow-up letter will give you some surprises, but no surprises, foreign trade should be treated with a usual day-to-day work of each message, the continuous accumulation of success, not how to make transactions Customer transactions? How to enable customers to remember your product? All these together in your e-mails each, more patience and persistence, will be more successful from the past!