1．I beg you pardon？ Miss who？
对不起，你说谁？
2．I'm sorry，but I don't know that name．
对不起，WO不熟悉这个人 .
3．You must have the wrong number．
你一定是弄错号码了 .
4．Come on．I know Anna's there．Let me talk to her．
不要这样好不好 . WO知道安娜在那儿，让WO跟她讲话 .
5．There's no one named Anna here．
这儿没有叫安娜的 .
6．Are you sure you have the right name？
你肯定没弄错姓名吗？
7．What number are you trying to dial？
你要的电话是什么号码？
8．I'd like to make a person-to-person call to Beijing，China．
WO想打一个通到中国 北京 的叫人电话 .
9．To Mr．Qin at 6634-6972．
找秦先生，号码是6634-6972．
10．Mr．Zhou，will you hold the line，please？
周先生，请稍等一会儿好吗？
11．There is no Qin at that number．
那个号码查无秦先生 .
12．Will you check the number again，please？
请您再核对一下电话号码好吗？
13．What the number I gave you，operator？
接线员，WO给你的号码是多少？
14．I've given you a wrong number．
WO给错电话号码了？
15．I'm afraid you have the wrong number．
WO想您打错了 .
16．I suggest you look in the phone book．
WO建议您查一下电话簿 .
Dialogue A
(A：A young man B：Receiver)
A：Hello．Can I talk to Miss Anna Li，please？
B：I beg you pardon？Miss who？
A：Miss Li．Anna Li．
B：I'm sorry，but I don't know that name．You must have thewrong number．
A：Come on．I know Anna's there．Let me talk to her．
B：Sorry．There's no one named Anna here．Are you sure you havethe right name？
A：Sure．
B：What number are you trying to dial？
A：It's 423-6681．Isn't it right？
B：No．It isn't．It's 423-6631．
A：I'm sorry to have bothered you．
B：No problem．
Dialogue B
(A：Operator B：Zhou Qiang)
A：Operator．Can I help you？
B：I'd like to make a person-to-person call to Beijing，China．Thenumber is 6634-6972，and I want to speak to Mr．Qin．
A：To Mr．Qin at 6634-6972？
B：Yes，that's right．
A：May I have your name and telephone number？
B：My name is Zhou Qiang，and the phone number is 756-3284．
A：Mr．Zhou，will you hold the line，please？
(Pause)
Mr．Zhou，there is no Qin at that number．Will you check thenumber again，please？
A：What the number I gave you，operator？
B：It's 6634-6972．
A：Oh，I'm sorry．It should have been 6634-6672，not 6972．I'vegiven you a wrong number．
B：Are you sure this time？
A：Yes．
B：OK．Let me try again．
A：Thank you．
Dialogue C
(A：Mrs． Charles B：Clerk)
A：Hello．This is Mrs．Charles．I'd like to buy a new car．Couldyou offer me a new type of the car，please？
B：Oh，Madam，buy what？
A：A new car．And I've got a small family，two children，and I haven't got a lot of money and…
B：Oh，oh，Madam，Madam．I'm afraid you have the wrong num-ber．
A：Isn't this the car store？
B：No．It's Mike's Sporting Goods．
A：Oh，sorry．Do you know the number for a car store，then？
B：No．I don't．I suggest you look in the phone book．
A：I'm sorry to have bothered you．
B：No problem．
Words and Expressions
beg vt．/vi．乞求；请求；恳求
pardon n．原谅，请再说一遍
come on 来吧；快点；出现，上演
check v．制止；控制；检查，核对
offer v．/n．提供；提出；提议
v．呈现，出现
type vt．打字；拍发
madam n．夫人，女士，太太，小姐
store v．贮藏，贮存，商店
goods n．商品，货物，财产
suggest vt．建议，提出
phone book 电话簿
problem n．难题，问题